Common Upload Errors

One or more required fields are blank.

Required fields include:

• LEA

• Staff First Name

• Staff Last Name

• Email Address

• Role

How to fix it: Enter the missing information in each field listed in the error message.

Note: Classroom is optional and may be left blank.

The email address is not formatted correctly. For example, abrooks is not a valid email address.

How to fix it: Enter a complete email address using the format name@example.com.

The same email address appears on more than one row in the upload file. Each staff member must have a unique email address.

How to fix it: Remove the duplicate row or enter the correct email address for each staff member.

The Status column contains a value that is not accepted.

Accepted values are:

• active

• inactive

How to fix it: Replace the invalid value with active or inactive.

The Role column contains a role that is not recognized.

Accepted roles are:

• Teacher

• Instructional Leader

• Principal

• LEA Admin

How to fix it: Replace the invalid role with one of the accepted values listed above. Enter the role exactly as shown.

The campus name does not match a campus in the Every Child Ready Platform.

How to fix it: Confirm that the campus already exists in the platform and enter its name exactly as it appears.

The classroom name does not match a classroom in the selected campus.

How to fix it: Confirm that the classroom already exists in the platform and enter its name exactly as it appears. You may also leave the Classroom field blank if the staff member does not need to be assigned to a classroom.